All items are made-to-order and personalized with your logo. Production takes 2–7 business days. After that, we ship your order via UPS Express

Once your order is shipped, you’ll receive a tracking number. You can track your package in the “Tracking” section on our website

We can ship to every part of the world. So, wherever you are, your product will reach you.

If your package is lost outside your Country, we can remanufacture and ship it.

However, if it is lost after reaching your country, unfortunately we cannot reproduce it.

The reason for this rule is to prevent abuse.

Yes, if your order hasn’t shipped yet. Contact us immediately for changes.

Yes, every product is made specifically for you with the logo or design you upload.

You can enter custom text or details on the product page before adding it to your cart.

Yes. After you place your order, we will contact you via email, WhatsApp, or Instagram to confirm your design and get your final approval before we begin production.

On each product page, you can upload your logo and fill in any customization details before placing your order.

No, we currently do not offer digital previews. Please double-check your text before submitting.

After you place your order, we will give you a one-to-one preview and if there is a revision you want, we will make adjustments there.

We are working on 3D previews.

All our products are produced with precious materials.

We choose the materials we use upon order. We use 925 sterling silver for Silver orders and Gold for (10K - 14K - 18K) Gold orders.

Because all products are custom-made, we do not accept returns unless the item is defective or incorrect.

For defective or faulty products, please contact us for a solution and let us help you.

You may cancel your order as long as production hasn’t started yet. Once production begins, cancellations are not possible.

You may cancel your order as long as it hasn’t entered production.

Please note: Canceled orders are refunded with a 10% deduction to cover processing and transaction fees.

No. Due to personalization, customized rings are not eligible for refunds.

Contact us within 48 hours with photos — we’ll fix or replace it.

Let us know immediately — we’ll resolve the issue as quickly as possible.

We accept credit/debit cards, PayPal, and other payment methods at checkout.

Yes! Contact us for custom quotes on large orders.

We deliver it to you free of charge, ready to be given as a gift.

All prices are in [Your Currency]. International rates may vary.

Yes! Digital gift cards are available on our website.

You can sign up via our website’s login page to access order history and special offers.

Track orders, save preferences, and receive exclusive offers.

Use the "Forgot Password" link to reset your password via email.

We follow strict privacy policies and use secure encryption to protect your information.