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50% off - Personalized University Rings

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Return and Exchange Policy

1. General Conditions

We value customer satisfaction and strive to offer the best experience. However, due to the personalized nature of some products, certain exceptions apply to our return and cancellation policy.

2. Return Policy

✔️ Standard Products:

Can be returned within 10 days of delivery.
Items must be unused, undamaged, and in their original packaging.
Return shipping costs are the responsibility of the customer unless stated otherwise.

❌ Customized Products:

Rings with custom features such as engravings (names, initials, dates, etc.) are considered personalized products.
Customized products are strictly non-refundable and non-exchangeable.
Please make sure to double-check your personalization details before placing your order.

3. Order Cancellation

Standard products can be cancelled before they are shipped.
Customized products cannot be cancelled once production has started.
To request a cancellation, please contact us at info@orynn.com as soon as possible.

4. Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item:

Please contact us within 48 hours of delivery.
Provide a clear photo of the issue and your order number.
Once verified, we will arrange a replacement or appropriate solution.

Contact Information
📧 Email: info@orynn.com
📍 Address: [Your Company Address]
📞 Phone: [Your Contact Number]

Customizable

Create your own product with personalization options

Workshop Production

Each product is produced by hand in the workshop.

Support

Live support and quick solution center

Secure payments

Secure payment and exchange opportunities